:root{--text:#6b6375;--text-h:#08060d;--bg:#fff;--border:#e5e4e7;--code-bg:#f4f3ec;--accent:#aa3bff;--accent-bg:#aa3bff1a;--accent-border:#aa3bff80;--social-bg:#f4f3ec80;--shadow:#0000001a 0 10px 15px -3px, #0000000d 0 4px 6px -2px;--sans:system-ui, "Segoe UI", Roboto, sans-serif;--heading:system-ui, "Segoe UI", Roboto, sans-serif;--mono:ui-monospace, Consolas, monospace;font:18px/145% var(--sans);letter-spacing:.18px;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light dark;color:var(--text);background:var(--bg);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}@media (prefers-color-scheme:dark){:root{--lightningcss-light: ;--lightningcss-dark:initial}}@media (width<=1024px){:root{font-size:16px}}@media (prefers-color-scheme:disabled-dark){:root{--text:#9ca3af;--text-h:#f3f4f6;--bg:#16171d;--border:#2e303a;--code-bg:#1f2028;--accent:#c084fc;--accent-bg:#c084fc26;--accent-border:#c084fc80;--social-bg:#2f303a80;--shadow:#0006 0 10px 15px -3px, #00000040 0 4px 6px -2px}#social .button-icon{filter:invert()brightness(2)}}#root{box-sizing:border-box;width:100%;max-width:100%;min-height:100vh;margin:0;padding:0}body{margin:0;color:#0f172a!important;background-color:#fff!important}h1,h2{font-family:var(--heading);color:var(--text-h);font-weight:500}h1{letter-spacing:-1.68px;margin:32px 0;font-size:56px}@media (width<=1024px){h1{margin:20px 0;font-size:36px}}h2{letter-spacing:-.24px;margin:0 0 8px;font-size:24px;line-height:118%}@media (width<=1024px){h2{font-size:20px}}p{margin:0}code,.counter{font-family:var(--mono);color:var(--text-h);border-radius:4px;display:inline-flex}code{background:var(--code-bg);padding:4px 8px;font-size:15px;line-height:135%}.space-y-6>*+*{margin-top:1.5rem!important}body,html{color:#0f172a!important;background-color:#f8fafc!important}.supervisor-kpi-banner{background:#fff!important;border:1px solid #e2e8f0!important;border-radius:12px!important;grid-template-columns:repeat(auto-fit,minmax(130px,1fr))!important;gap:1.25rem!important;padding:1.25rem!important;display:grid!important;box-shadow:0 1px 3px #0000000d!important}.kpi-col{border-left:1px solid #f1f5f9!important;flex-direction:column!important;justify-content:center!important;padding-left:1rem!important;display:flex!important}.kpi-col:first-child{border-left:none!important;padding-left:0!important}.pacing-container-box{background:#fff!important;border:1px solid #e2e8f0!important;border-radius:12px!important;padding:1.5rem!important;box-shadow:0 1px 3px #0000000d!important}.pacing-grid-box{grid-template-columns:repeat(auto-fill,minmax(110px,1fr))!important;gap:.75rem!important;margin-top:1rem!important;display:grid!important}.pacing-hour-card{text-align:center!important;background:#fff!important;border:1px solid #e2e8f0!important;border-radius:10px!important;flex-direction:column!important;justify-content:space-between!important;padding:.75rem!important;display:flex!important;box-shadow:0 1px 2px #00000008!important}.agent-floor-section{background:#fff!important;border:1px solid #e2e8f0!important;border-radius:12px!important;overflow:hidden!important;box-shadow:0 1px 3px #0000000d!important}.agent-card-box{background:#fff!important;border:1px solid #e2e8f0!important;border-radius:12px!important;flex-direction:column!important;justify-content:space-between!important;padding:1.25rem!important;transition:all .2s ease-in-out!important;display:flex!important;box-shadow:0 1px 3px #0000000a!important}.agent-card-box:hover{border-color:#cbd5e1!important;transform:translateY(-2px)!important;box-shadow:0 4px 12px #00000014!important}.agent-card-incall{background:#f0f9ff!important;border:1px solid #38bdf8!important;box-shadow:0 0 0 1px #7dd3fc!important}.kpi-header-label{text-transform:uppercase;letter-spacing:.05em;color:#1e293b;margin-bottom:4px;font-size:11px;font-weight:800;display:block}.kpi-metric-row{align-items:baseline;gap:8px;margin-top:2px;display:flex}.kpi-metric-number{color:#0f172a;font-size:24px;font-weight:900;line-height:1.1}.kpi-metric-unit{color:#64748b;text-transform:capitalize;font-size:13px;font-weight:700}.kpi-sub-label{color:#64748b;margin-top:4px;font-size:11px;font-weight:600;display:block}.kpi-sub-emerald{color:#059669!important}.kpi-text-sky{color:#0284c7!important}.kpi-text-indigo{color:#4f46e5!important}.kpi-text-emerald{color:#059669!important}.kpi-text-rose{color:#e11d48!important}.agent-grid{grid-template-columns:repeat(3,1fr)!important;gap:1rem!important;padding:1.25rem!important;display:grid!important}@media (width<=1100px){.agent-grid{grid-template-columns:repeat(2,1fr)!important}}@media (width<=768px){.agent-grid{grid-template-columns:1fr!important}}.agent-card-box{background:#fff!important;border:1px solid #cbd5e1!important;border-radius:10px!important;flex-direction:column!important;justify-content:space-between!important;min-height:140px!important;padding:1rem!important;transition:border-color .15s,box-shadow .15s!important;display:flex!important;box-shadow:0 1px 3px #0000000a!important}.agent-card-box:hover{border-color:#94a3b8!important;box-shadow:0 4px 10px #0000000f!important}